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Training Principles based on observation, experience and research through usage of tools & method to produce intended results. Ultimately, my personal mission is for my trainees to Learn, Inspire and Lead.

“Only through Personal Leadership & Accountability, can there be Change”


A graduate of International Management, her passion in improving peoples’ lives and to empower them to reach their unique individual potential has motivated her to embark in the line of training. Bringing in with her 24 years of combined experience in Retail Development, Project Management, Leadership, Sales, Customer Relationship Management, Business Process Improvement and Business Management

In seeking for greater experience and exposure at an international level, she pursued her higher education at Aarhus University Business College, Denmark and was awarded to complete her final year under the Erasmus Scholarship Program at Glasgow Caledonian University in Scotland. She graduated at the top of her class with a BSc. International Management.


Whilst living in Europe she has accumulated vast experience in the area Sales, Education and Customer Service. Upon her return to Malaysia, she served in a top automotive brand for 10 years. Her pragmatic approach and passion in cultivating future and potential leaders, has inspired many under her to succeed in their chosen field of work. 

Carol has a positive approach in life and is a go getter. Her training methods are mostly based on experiential learning , in which the trainees reflect upon their experience, conceptualise improvement and apply to their daily jobs.

She provides full range of service from Training Needs Analysis (TNA, Customisation of Programs and Performance Coaching. 
Carol joins the distinguished panel of Mentors as a volunteer for ECOMY and is involved with our Pangkor Island Nature Guide Mentorship  Programme as a Personal Trainer and in Public Speaking skills. 

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